James previously worked as an assistant operations manager for a call center catering to Fortune 500 companies. James main focus was to guide and coach his teammates to ensure that they delivered world class customer service. Wanting to have more impact in peoples lives has led him to join this exciting team where he knows he can make a difference. Buying or selling a home is one of the most important decisions a person or family has to make. He is dedicated to making sure that buyers and sellers get the opportunity to meet with the agent that will provide the most value for them.